How can we help?
Most queries are answered fastest by phone or WhatsApp. Below are all the channels open to you, plus quick links to the most-requested actions.
Contact us
Call, WhatsApp, email or visit our office in person. The fastest way to get an answer.
FAQ
Common questions about quotes, claims, certificates, NCB transfers, payment and renewals.
Policy documents
Every IPID and Policy Wording we publish — download the PDF for your product.
Complaints process
If something goes wrong — how to raise it, what we do, and how to escalate to the Financial Ombudsman.
Making a claim
Find the claim-start guidance and contact details for help with the next steps.
Speak to the Cyprus office
- New Business (WhatsApp): +357 97 612602
- Renewals (WhatsApp): +357 99 218015
- Office: +357 26 819175
- Email: cyprus@abbeygate.cy
- Office hours: Mon–Fri 09:00–18:00 (EET / EEST)
Real people, real help
Prefer to speak to
a real person?
Our team in Paphos has been insuring expats in Cyprus since 2006. No call centres, no scripts — just experienced people who can answer your questions and help you find the right cover.
Open Mon–Fri 09:00–18:00 (EET / EEST)